AlleyTrak Version 5.170.0 Introduces a Revamped Transaction Refund Workflow, Newsletter Sign-Up Enhancements, New Package Group Controls and More!

Revamped Transaction Refund Workflow

We've revamped the transaction refund workflow with an improved approach to refund reporting and tracking. Refunds will now appear as dedicated line items within the Transaction Reporting tool, making it easier to identify and track individual refunds alongside the original transaction.

Newsletter Sign-Up Enhancements

We've added a new setting that allows facilities to control whether the “Enroll in Promotions” checkbox is automatically selected when a customer begins the booking workflow.

This setting supports facilities that want customers to be enrolled in promotional communications by default while still allowing customers to opt out before completing their booking.

The default behavior remains opt-in, with automatic enrollment disabled. Facilities can change this behavior at any time through the Location Manager.

New Package Group Controls

We've added a new control for Package Groups that allows facilities to limit the maximum number of events that can be booked within a single day.

This provides greater control over package availability and helps facilities manage daily booking capacity.

Add-On Lane Enhancements

We've revised the order booking workflow to improve how add-on lanes are allocated during the booking process.

This update helps ensure that add-on lanes are properly allocated when included as part of an order.

AlleyTrak Event Webhook Updates

We've updated the AlleyTrak Event Webhook to ensure that links, URLs, and rich-text content retain their HTML formatting when delivered through webhook events.

This provides more consistent formatting for facilities and integrations that consume AlleyTrak webhook data.